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FTP instructions


File Transfer Protocol, or FTP, allows for the uploading and/or downloading of large files.

If you have been directed to the 10wire FTP site by a 10wire technician/engineer, please read the remainder of this instructional page then click the Launch FTP button below.  If you have not been directed to the 10wire FTP site, please click the Cancel FTP button below.

The 10wire FTP site requires a username/password in order to upload/download a file.  The username/password will be different if you are uploading or downloading a file.  If you do not have the username/password, please contact 10wire at 480.264.8184.

Internet Explorer 6 (IE6)
By default, Internet  Explorer 6 properly launches an FTP session.  Once you enter the username/password, a "Windows Explorer" type interface launches allowing you to drag-and-drop your file for upload/download.

Internet Explorer 7/8 (IE7 / IE8)
Internet Explorer 7 and Internet Explorer 8 display the initial FTP session as a "web based directory", to which you are not able to upload.  This is a known issue with both browser versions and it is not known if/when Microsoft will make any changes in future updates and/or versions.  To work around this issue, do the following:

  - Click the Launch FTP button below
  - Enter the username/password
  - Once the "web base directory" page is loaded, click the Page option in the upper right hand corner of the screen,
    then select Open FTP Site in Windows Explorer.

   

  - You will then prompted for the username/password again.  Enter both and you will have access to the FTP site.
 

 Launch FTP       Cancel FTP